The player from Chile requested a withdrawal less than two weeks before publishing this complaint. The payment hasn’t been processed yet. The grievance was rejected because the participant failed to respond to our messages read more and issues.
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according to the demonstrated matches of non-public particulars and units/IPs utilized to accessibility the System from the two connected accounts, It will be quite challenging or possible difficult to verify anything else. The On line casino acted in accordance with its conditions and terms, and while in the given situation, we can acknowledge its selection.
The participant from Albania had in the beginning complained a couple of delayed withdrawal from an online casino. After the intervention in the grievances crew, the casino experienced certain which they had processed the withdrawal as well as participant experienced verified receipt of his resources. The grievance was marked as settled.
The participant from Chile created a withdrawal of 590 thousand pesos and after around 5 business times, the withdrawal has not been processed. participant stopped responding to our issue as a result the grievance was turned down.
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The participant from Chile were awaiting the payout of her winnings worth 7,300,000 that she had asked for for withdrawal on August 21. Despite owning waited over and above the given 21-working day timeline and possessing been questioned to attend for an additional two days, her money experienced however not been remitted. following a lengthy course of action involving account blocks because of On line casino problems, requests to separate the withdrawal into smaller sized amounts, and delays in processing, the participant opted to get the remaining stability by means of Bitcoin.
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later on the player verified his account to generally be verified, but he was required to withdraw his money in 14 installments. soon after two months the player verified getting the final payment, so we finally closed the complaint as fixed.
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The player is annoyed with the lengthy withdrawal approach and seeks help with the issue. The player stopped answering our queries and reacting to our comments, so we had to reject the complaint.